General Terms and Conditions

1. the rental agreement overleaf is concluded between the respective owner as landlord and the tenant.
2. the copy of the rental agreement overleaf must be signed and returned to us by the day of arrival.
A booking made by telephone, fax, online or e-mail requires written confirmation from both parties.
Otherwise we shall not be bound by the reservation and shall not uphold the reservation.
3. the apartments are individually designed and furnished.
The tenant is only entitled to the provision of an apartment which corresponds to the aforementioned descriptions provided by us.
If the tenant does not like the apartment he has rented, although it corresponds to the objective descriptions provided by us, he has no right to be allocated another apartment instead.
In this case, withdrawal from the rental contract is excluded.
4. the rental prices do not include any costs for final cleaning in addition to the booked property!
Bed linen and towels can be rented for a fee.
The rental property must be left in a well-kept condition.
5. the tenant must treat the rental property and furnishings with care and attention.
The tenant is liable for any damage caused by him during the rental period.
The tenant is also liable for damage caused by fellow tenants or guests.
If the rented property does not comply with the contractual agreements at the start of the rental period or during the rental period and/or the tenant or roommates suffer damage, the tenant must inform reception immediately.
In the event of late notification of damage or defects, it is assumed that the rental property has been handed over in accordance with the contract and that the tenant is responsible for the damage or defect.
6. if a defect in the rental property leads to property damage or financial loss, we and the landlord shall only be liable for such damage – including in tort – in the event of intent or gross negligence.
The lessor’s liability for the fault of its vicarious agents is likewise limited to intent, gross negligence and the slightly negligent breach of material contractual obligations.
The limitation of liability also applies if a defect in the rental property or its origin that caused the damage already existed when the rental agreement was concluded.
We are not liable for damage caused by force majeure.
We are also not liable for items lost by the tenant in the apartments.
7. with the conclusion of a rental contract overleaf, the following cancellation costs are deemed to have been agreed: up to the 45th day before departure: 10 % of the rental price 44th – 30th day before departure: 30 % of the rental price 29th – 22nd day before departure: 60 % of the rental price from the 21st day before departure: 80 % of the rental price.
If the tenant does not show up or cancels on the day of arrival, the cancellation costs are 100% of the rental price.
After the end of the rental period, you will receive a cancellation invoice from us and, if applicable, a corresponding refund of the payment made. The aforementioned cancellation costs apply subject to proof to the contrary to be provided by the tenant for the damage caused by the loss of rental income and are limited to the specific damage caused by the loss of rental income.
8 General
a) The rental period agreed in the rental contract is binding.
Late arrival or departure shall not be reimbursed or remunerated.
b) The access codes will only be handed over upon full payment of the rental price at the start of the rental period or upon presentation of corresponding proof of payment.
c) Our brochures and offer pages do not claim to be complete.
Errors and changes are reserved.
In particular, the floor plans of the respective apartments are not to scale.
d) The occupancy of the apartment is Mon.
– Sun.
between 16.00 hrs and 03.00 hrs.
Departures must be made by 11.00 a.m. on the day of departure.
e) Pets are not permitted without prior agreement with us.
f) Persons other than those specified in the apartment description are not permitted to occupy the apartment!
Non-compliance will result in immediate termination of the tenancy without notice and eviction from the apartment.
9. final provisions
a) Amendments to the tenancy agreement must be made in writing.
Verbal agreements must be confirmed by us in writing.
b) Should individual provisions of the tenancy agreement be invalid, this shall not affect the validity of the agreement as a whole or the remaining provisions.
Insofar as these provisions have not become part of the contract or are invalid, the content of the contract shall be governed by the statutory provisions.
An invalid provision shall be replaced by the statutory provisions.
The same applies to incompleteness.
c) In the case of a contractual relationship with an entrepreneur, Hanover is agreed as the place of jurisdiction.
We wish you pleasant days in our vacation apartment.