DeutscheZeitWohnen GmbH
Thank you for visiting our website and for your interest in the topic of data protection.
Please take note of the following information so that you know when we collect which personal data and how we use this data.
Responsible body
Responsible acc.
Art. 4 para.
7 of the EU General Data Protection Regulation (GDPR) is the
DeutscheZeitWohnen GmbH
Volgersweg 6
30175 Hannover
Phone: +49 (0)511 999 99 270
E-mail: info@dzw24.com
Managing Director: Ingo Dederichs
1. collection, processing and use of personal data
The legal basis for the collection, storage and processing of personal data can be found in particular in the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
Personal data is information relating to an identified or identifiable natural person (Art. 4 No. 1 GDPR).
This includes, in particular, names, address data, telephone numbers or email addresses.
However, information about preferences, memberships or, for example, previously visited websites can also constitute personal data.
2. contact
If you contact us (e.g. by e-mail or via our contact form), the data you provide will be stored for the purpose of processing your request and for possible follow-up questions.
The legal basis for the processing is the necessity to carry out pre-contractual measures in accordance with Art. 6 para.
1 b) GDPR.
We delete the data arising in this context after storage is no longer necessary, or restrict processing if there are statutory retention obligations.
3. your rights
You have the following rights vis-à-vis us with regard to your personal data:
- Right to information,
- Right to rectification or erasure,
- Right to restriction of processing,
- Right to object to the processing,
- Right to data portability.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
4. objection or revocation against the processing of your data
We would like to point out that you can revoke any consent you have given to the processing of your data at any time.
The permissibility of the processing of your personal data will be affected from the moment you become aware of your revocation.
Insofar as we base the processing of your personal data on a balancing of interests pursuant to Art. 6 para.
1 f) GDPR, you can object to the processing.
This is the case if, in particular, the processing is not necessary for the performance of a contract with you.
The legal basis for the respective data processing can be found in the following descriptions of the various processes.
When exercising such an objection, we ask that you explain the respective reasons.
In the event of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.
You can also object to the processing of your personal data for advertising and data analysis purposes at any time.
You can inform us of your objection to advertising using the contact details above.
5. disclosure to third parties
We transfer your personal data to third parties insofar as this is necessary for the execution of bookings or the processing of payments.
The legal basis for the transfer is the necessity to fulfill a contract pursuant to Art. 6 para.
1 b) GDPR.
Personal data will not be passed on to third parties for marketing or advertising purposes without your express consent.
6. use of online booking
If you make a booking via our website, it is necessary to provide your personal data such as name, address, e-mail address, etc. in order to conclude a contract.
Mandatory information required for the processing of contracts is marked separately, other information is voluntary.
We process the data you provide to process your booking.
For your bookings, your data will be forwarded to the respective hotel.
This is necessary so that the individual hotels can prepare and carry out your stay properly and can contact you in the event of changes at short notice.
It may also be necessary for us to pass on your payment data to the respective payment service provider or our bank for the purpose of payment processing.
The legal basis for this is Art. 6 para.
1 p. 1lit.
b) GDPR.
It is also possible that we may use the contact details you provide to inform you about other interesting products from our portfolio or to send you technical information by e-mail Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of three years.
However, after two years, we restrict the processing so that only those data that are related to the aforementioned legal obligations continue to be stored.
To prevent unauthorized access by third parties to your personal data, in particular financial data, the order process is encrypted.
7. server log files
Each time our website is accessed by a user, information is stored in a log file by our hosting provider.
These so-called log files contain information about retrieved files, status codes, time stamps and system information.
This data is not personal and does not allow any conclusions to be drawn about a specific person.
IP addresses are also stored in log files.
For us, these cannot be easily assigned to a specific person.
If you wish to view our website, we collect the aforementioned data, which is technically necessary for us to display our website to you and to ensure stability and security.
The legal basis for the processing is the necessity to safeguard our legitimate interests in accordance with Art. 6 para.
1 f) GDPR.8.
8. use of cookies
Our website uses so-called cookies.
These are small files that are stored on your access device (computer, smartphone, tablet, etc.) and saved by your browser.
They serve to increase the user-friendliness, effectiveness and security of our website.
Cookies can also be used to collect statistical data on website usage and analyze it to improve the website.
Cookies do not contain viruses and do not cause any damage to your access device.
You can block the storage of cookies in your browser.
Most web browsers allow a certain amount of control over most cookies via the browser settings.
You can find more information on blocking cookies at http://www.allaboutCookies.org. However, we would like to point out that certain functions of our website may no longer be available to you or only to a limited extent if you block them.
In order to delete/deactivate all cookies stored on your computer, most browsers offer you the option of completely preventing the use of cookies or deleting cookies generated by specific domains/websites.
You can find instructions on how to do this on the help page of your browser:
- Chrome
- Internet Explorer
- Firefox
- Safari
- Safari on iOS
- Opera
9. web analysis with Google
(Universal)
Analytics Our website uses Google (Universal) Analytics, a web analytics service provided by Google Inc.
(www.google.de).
Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as so-called “cookies”, text files that are stored on your computer.
The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there.
By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
We use Google Analytics to analyze and regularly improve the use of our website.
We can use the statistics obtained to improve our offer and make it more interesting for you as a user.
For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future.
An opt-out cookie will be stored on your device.
If you delete your cookies, you must click the link again.
The legal basis for the processing is the necessity to safeguard our legitimate interests pursuant to Art. 6 para.
1 f) GDPR, namely our interest in the statistical evaluation of the usage behavior of our website users and, if applicable, your consent pursuant to Art. 6 para.
1 a) GDPR in conjunction with recital 32 sentence 2 (selection of technical settings).
10. conversion measurement with the visitor action pixel from Facebook
Facebook Remarketing: Within our online offer, so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), are used. With the help of the Facebook pixel, Facebook is able to determine the visitors to our website as a target group for the display of advertisements, so-called “Facebook ads”. Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our website. This means that with the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad.
The legal basis for processing is Art. 6 para.
1 f) GDPR.
The Facebook pixel is integrated directly by Facebook when you visit our website and can save a so-called cookie, i.e. a small file, on your device.
If you subsequently log in to Facebook or visit Facebook while logged in, your visit to our website will be noted in your profile.
The data collected about you is anonymous to us and does not allow us to draw any conclusions about the identity of the user.
However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible.
The data is processed by Facebook in accordance with Facebook’s data usage policy.
Accordingly, you can find more information on how the remarketing pixel works and how Facebook ads are displayed in general in Facebook’s data usage policy: https://www.facebook.com/policy.php. You can object to the collection by the Facebook pixel and use of your data to display Facebook ads.
To do this, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising:
https://www.facebook.com/settings?tab=ads or declare your objection via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/.
The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
11. conversion measurement with Google Adwords conversion tracking
We use “Google AdWords”, the online advertising program of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). As part of Google AdWords, we also use conversion tracking, the associated analysis service. When you click on a Google AdWords ad, a cookie for conversion tracking is stored on your computer. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. It is therefore not possible for cookies to be tracked via the websites of AdWords customers.
The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers like us.
This provides us with information such as, in particular, the total number of users who have clicked on our ads and been redirected to a page with a conversion tracking tag.
However, we do not receive any information with which users can be personally identified.
The legal basis for the processing of your data is Art. 6 para.
1 f) GDPR.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (see above under “Cookies”).
You will then not be included in the conversion tracking statistics.
Further information on Google AdWords can be found at http://www.google.com/policies/technologies/ads/. You can find Google’s privacy policy at http://www.google.de/policies/privacy/. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
12. conversion measurement with Google Double-Click
DoubleClick is a service of Google Inc. DoubleClick uses cookies to display advertising based on your interests. For this purpose, it assigns a pseudonymous identification number (ID) to your browser, which is used to check which ads have been displayed on your browser and which ads have been accessed. The cookies do not contain any information that could be traced back to you. The use of DoubleClick cookies enables Google and its partner websites to display ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for further information and stored there. Google does not transfer any data to third parties unless this is required by law or third parties process the data on behalf of Google. Under no circumstances will Google associate your data with other data collected by Google. By using our website, you consent to the processing of the data collected about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by changing the settings of your browser software as described above under “Cookies”. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the websites and from processing this data by Google by downloading and installing the browser plug-in available under the following link under the Double Click deactivation extension or by deactivating the “personalized advertising” option. Alternatively, you can deactivate the double-click cookies on the Digital Advertising Alliance website by clicking on the following link.
13. social media plugins
Plugins from social networks are integrated on some of our pages.
We currently use the following plugins: Facebook, Twitter, Google+, Linkedin and Pinterest.
The plugin establishes a direct connection between your browser and the server of the respective social network as soon as you visit our website.
This provides the operator of the network with the information that you have visited our site with your IP address.
Data is passed on regardless of whether you have an account with the respective network and are logged in there.
If you are logged in to the network, your data collected by us will be assigned directly to your user account stored there.
If you click the button and, for example, link the page, the network also saves this information in your user account and shares it publicly with your contacts.
We recommend that you log out regularly after using social networks.
We use the plug-ins to offer you the opportunity to interact with social networks and other users so that we can improve our offering and make it more interesting for you as a user.
The legal basis for the use of the plug-ins is Art. 6 para.
1f) GDPR.
We have no influence on the data collected and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing or the storage periods.
We also have no information on the deletion of the collected data by the respective network.
Further information on this can be found in the privacy policy of the respective network.
Addresses of the respective network or plugin providers
Plugin providers and URL with their privacy notices:
Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA;
http://www.facebook.com/policy.php;further information on data collection:
http://www.facebook.com/help/186325668085084,
http://www.facebook.com/about/privacy/your-info-on-other#applicationssowie
http://www.facebook.com/about/privacy/your-info#everyoneinfo.Facebook has submitted to the EU-US Privacy Shield,
https://www.privacyshield.gov/EU-US-Framework.
Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy.Twitter has submitted to the EU-US Privacy Shield,
https://www.privacyshield.gov/EU-US-Framework.
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA;
https://www.google.com/policies/privacy/partners/?hl=de.Google has submitted to the EU-US Privacy Shield,
https://www.privacyshield.gov/EU-US-Framework
LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA;
http://www.linkedin.com/legal/privacy-policy.LinkedIn has submitted to the EU-US Privacy Shield,
https://www.privacyshield.gov/EU-US-Framework.
Pinterest Inc, 651 Brannan Street, San Francisco, CA 94103, USA;
https://policy.pinterest.com/de/privacy-policyDie outside the USA the data controller is Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
14. integration of Google Maps
We use the Google Maps service on this website.
This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
The legal basis is Art. 6 para.
1 f) GDPR.
When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website.
In addition, further data such as your IP address is transmitted to Google.
This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.
If you are logged in to Google, your data will be assigned directly to your account.
If you do not wish your data to be associated with your Google profile, you must log out before activating the button.
Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website.
Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.
You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
Further information on the purpose and scope of data collection and processing by Google can be found in Google’s privacy policy.
There you will also find further information on your rights in this regard and setting options to protect your privacy:
http://www.google.de/intl/de/policies/privacy.
Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
15. google web fonts
We use Google Web Fonts on our website for the uniform display of fonts.
The required web fonts (fonts) are loaded by your browser when you access the website server in order to display the texts and fonts correctly.
Your browser establishes a connection to Google’s servers, which informs Google that our website is being visited from a device with your IP address.
The use of Google Web Fonts and the associated data processing serves our interest in the appealing presentation of our website.
The legal basis is Art. 6 para.
1 f) GDPR.
If your browser does not support the display of web fonts, a standard font will be used instead.
Further information on Google Web Fonts can be found at https://fonts.google.com/ and in the Google privacy policy at https://policies.google.com/privacy?hl=de
16. links to other websites
Our online offer may contain links to other websites.
We have no influence on whether their operators comply with data protection regulations.
Status: 25.05.2018
